This Privacy Policy explains how Lucid Entities LLC ("we," "us," "our") — the company behind Lucid Terminal — collects, uses, and protects your information. It applies to the Lucid Terminal desktop app, lucidterminal.io, and our associated VPS services. By using Lucid Terminal you agree to this policy.
One sentence summary: We collect only what we need to run the product and the anonymized data pool. We never sell, rent or share your personal information or your trade data — identifiable or anonymized — with anyone, for money or anything else. Paid tiers can opt out of the data pool. Free tier contribution is mandatory and disclosed here and in our Terms of Service.
Lucid Entities LLC is a limited liability company registered in the State of California, United States. Contact: support@lucidterminal.io. Privacy-specific requests: privacy@lucidterminal.io.
When you connect a broker, your account data is synced from that broker to our servers through its official connection, on an ongoing basis while the connection is active: futures accounts through Tradovate’s API (using the sign-in you grant under our NinjaTrader vendor program), and stock and options brokerages through SnapTrade (see Section 5). The desktop app may also read your account directly from the broker and forward the results to our servers. We sync balances, open positions, pending and recent orders, and executed trades. This data is stored in our database, associated with your Lucid user account:
If you ask for our free tools or the weekly market brief, we first send you one confirmation email and send nothing else until you click its link (double opt-in). We keep a record of your consent: the wording you saw, the date and time, your IP address and country, the page you signed up on and your browser type. After you confirm, we send you what you asked for, plus occasional Lucid Terminal tips, product news and offers. You can withdraw your consent at any time.
If you have a Lucid Terminal account with a verified email, or you joined our waitlist, we may also email you about Lucid Terminal, such as free-trial offers, product updates and plan offers. Waitlist members receive only emails about getting access and trial offers. We never buy, rent or scrape email lists, and we do not sell your email address.
Every marketing email contains a one-click unsubscribe link and our postal address. When you unsubscribe, we stop at once and keep your address on a suppression list only so that we do not email you again. Receipts, security notices and other messages about your account are not marketing and still reach you. If an email bounces, or you mark it as spam, we stop sending marketing email to that address.
Our marketing emails include a small image that counts opens and links that count clicks, and we match a trial or subscription that follows a click to that email. We use this only to see which emails are useful. Some email apps block or hide it. Marketing emails are sent from our own address through our email provider, Resend, which acts as our processor. You may ask us at any time to delete or export the data we hold about you (see Section 6).
A core feature of Lucid Terminal is the aggregated data pool — an anonymized corpus of trades, indicator readings, and P&L outcomes across all contributing users. The data pool powers:
Free tier users contribute by default. This contribution is the value exchange that makes the free tier possible. It is disclosed in the Terms of Service at signup and again in this policy. Your individual trades are never exposed to other users — only aggregated outputs (e.g. "42% of users traded MNQ long at 09:30 NY session today") are surfaced.
Paid tier users (Pro, Elite, Lab, Lifetime) can opt out at any time via Settings → Privacy & Data → turn off the “Aggregated data pool” toggle. Once opted out, no new trades contribute. Trades contributed before opt-out remain in the aggregated corpus (they were valid consideration at the time given) but are anonymized after 90 days.
After 90 days, every trade row's user_id column is replaced with a one-way HMAC-SHA256 hash. At that point the data is legally de-identified per CCPA §1798.140(m) and cannot be re-associated with you even by us.
We share data only with the following service providers, and only to the extent needed to operate the product:
Notification channels. We reach you by email (always, for security notices), in-app messages, desktop notifications and browser push (if you turn them on). Each optional channel can be turned off in Settings → Notifications.
Third-party market and reference data shown in the terminal (EIA, FRED® government series, CFTC, U.S. Drought Monitor, USDA NASS, USGS, NASA, NOAA, OpenStreetMap contributors, TradingView Lightweight Charts, and the others listed in the Terms §16.1) flows from those providers to our servers to you. We do not send them anything about you; they see requests from Lucid’s servers, not from your device.
Affiliate program. If you subscribe with an affiliate’s code, that affiliate learns that a referral converted and the commission amount — never your name, email, or trading data.
We do not sell or share personal information with any third party, and we never will. This includes advertisers, data brokers, ML training providers, prop firms and brokers. We do not "sell" or "share" personal information as those terms are defined in the CCPA/CPRA (§1798.140), we do not use it for cross-context behavioral advertising, and we never sell, rent or license the anonymized data pool either — it is used only to improve Lucid Terminal itself.
The only third parties who see your aggregated (anonymized) trade data are other Lucid Terminal users viewing aggregate terminals. They see patterns; they never see identifiers.
If you are a California resident, you have these rights under the California Consumer Privacy Act:
To exercise any of these rights, email privacy@lucidterminal.io from the address associated with your Lucid Terminal account. We verify identity via email challenge before fulfilling requests to prevent impersonation. We respond within 45 days per CCPA §1798.130(a)(2).
In-app deletion: you can request deletion of your contributed trade data directly from Settings → Privacy & Data → Delete my data. The deletion is scheduled 7 days out, and you can cancel it any time before then. It deletes your trade records within the 90-day personally-identifiable window. Data older than 90 days has already been anonymized per §1798.140(m) and is out of scope for CCPA deletion. To delete your account and all other personal information we hold, email privacy@lucidterminal.io as described above.
The Lucid Terminal desktop app does not use cookies. Authentication is via sign-in tokens stored encrypted in the operating system’s secure credential store (Windows or macOS).
lucidterminal.io uses minimal technical cookies only:
The website and web terminal also keep display preferences (such as collapsed panels) in your browser’s local storage.
We do not use Google Analytics, Facebook Pixel, marketing trackers, or cross-site tracking of any kind.
To see how the website is used, lucidterminal.io keeps its own cookieless, first-party usage statistics: page views, time on page and clicks on key buttons. Nothing is stored in your browser, no personal identifiers or IP addresses are kept (a visitor is an anonymous code that changes every day), nothing is shared with third parties, and the raw records are deleted after 90 days. If your browser sends Do Not Track or Global Privacy Control, nothing is recorded.
Lucid Terminal is for adults who are capable of legally trading futures on regulated exchanges. We do not knowingly collect personal information from anyone under 18. If you believe a child under 18 has provided us with personal information, email privacy@lucidterminal.io and we will delete it immediately.
Lucid Terminal is operated from the United States. By using the Service, you consent to the transfer and processing of your information in the United States, which may have different data protection laws than your home country. If you are a European Economic Area (EEA) resident, note that we operate under CCPA rather than GDPR; both standards are substantially similar for the type of data we handle.
We may update this policy periodically. Material changes (new categories of collected data, new purposes, new third-party sharing) will trigger an in-app banner and an email to the address on file — you'll have at least 30 days' notice before the change takes effect. Trivial changes (typo fixes, rewording) can happen without notice; we document all changes in the commit history of this document at github.com/lucidentbusiness/lucid-terminal-legal (once that repo goes public).
Questions: privacy@lucidterminal.io. We respond to privacy emails within 5 business days for simple questions, within 45 days for formal CCPA requests.
If you are dissatisfied with our response, you have the right to file a complaint with the California Attorney General's office at oag.ca.gov/privacy/ccpa.
Version 1.1 · Last updated: October 16, 2026 · Next review: 2026-10-23